Privacy policy
Last updated: September 2026
1. Data we collect
- Order data: website URL, business type, target market, selected competitors and report language.
- Email: collected during checkout and used to deliver the report and communicate about the order.
- Payment data: processed by Paddle as Merchant of Record. Clariola does not see or store card numbers.
- Attribution parameters: if you arrive with
utm_*or click IDs (gclid,wbraid,gbraid,ttclid) in the URL, they are stored with your order to reconcile with our ad reports.
2. How we use data
- Generate and deliver the purchased audit.
- Recover or redeliver an order if processing fails.
- Respond to support requests.
We do not sell personal data or share it for third-party advertising.
3. Service providers
- Paddle — payments and invoicing
- OpenAI — AI-assisted analysis
- Google PageSpeed Insights — website performance data
- Resend — report email delivery
- Supabase — order state and private report storage
- Vercel — application infrastructure
4. Audited website data
We access public content only, such as pages, metadata and sitemaps. We do not enter private areas or store a complete copy of the website.
5. Retention and deletion
Order records, report artifacts (PDF and JSON) and delivery event history are retained for support, redelivery and dispute resolution. Request deletion at [email protected] — we remove the row and its PDF from storage.
6. Cookies and analytics
Paddle uses cookies necessary to process the checkout — those load whether or not you accept analytics.
TikTok Pixel and Google Ads gtag do NOT load until you tap “Accept” on the cookie banner. If you tap “Only essential” or ignore the banner, none of their scripts are fetched and no conversion event is sent. Your decision is stored locally in your browser and expires in 6 months; you can revoke it by clearing site data or asking us at [email protected].
7. Traffic tracking (only after acceptance)
When you accept, TikTok and Google receive standard pixel events (page view, initiate checkout, purchase) with the identifier of your Paddle transaction. This is used for campaign measurement, not to build a profile of you. We use the same identifier on the server side so a single purchase is never double-counted.